Main Page
From asterCRM, open source asterisk call center
Welcome to the asterCRM Wiki - a reference guide to asterCRM, asterCRM is an open source call center software for asterisk, also it provides a batch of simple CRM features.
Contents |
News
Getting started
Features
- pop-up information based callerid when incoming/outbound calls
- DID information when incoming/outbound calls
- click to dial
- click to transfer
- click to monitor
- click to spy
- click to hangup
- invite dial
- callerid prefix remove
- spell suggestion when input a business name or contact
- scheduler calls
- sales force
- outbound campaign
- predictive dialer
- campaign result
- support dial from multi asterisk servers
- extension panel
- google map support
- export/import online
- survey & survey statistics
- different accounts/groups management
- asterisk status
- support dynamic agent mode
- whisper
- recent cdr bind to monitor records
- support play recorded file in browser
- force monitor by group
- multi mode search(like,=,<,>)
- external CRM support
- asterCC supported
- a distributed solution
- system status page
- asterisk queue page
Benefits
- open source
- simple php code, easy for customize development
- could work with all asterisk based system and no need modify your original system
- a distributed solution, asterisk, mysql and apache could be on different servers
Introduction
- History of asterCRM
- What asterCRM could do
- How asterCRM work with asterisk
- Introduction of astercc daemons for asterCRM
