System

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  • Eventtype:where astercrm get asterisk call events, set to curcdr when using astercc
  • log_enabled:if enable astercrm log
  • log_file_path:file path of the log file
  • astercc_path:path of astercc daemon
  • outcontext:when agent dial external number in asterCRM, which context in Asterisk it would use
  • incontext:when agent dial internal number in asterCRM, which context in Asterisk it would use
  • stop_work_verify:if need to enter accountcode/password of admin or groupadmin when agent stop work
  • phone_number_length:asterCRM wouldnot pop-up unless the length of callerid is greater than this number
  • trim_prefix:if asterCRM trim will remove prefix, use gamma to sperate,leave it blank if no prefix need to be removed
  • allow_dropcall:if asterCRM will generate a .call file to originate a call, select 0 if your asterCRM is not on the same machine with Asterisk then asterCRM will originate a call via AMI
  • allow_same_data: if allow same customer name
  • portal_display_type: which information will be displayed in agent's inteface, if "customer", it would display all customer information the agent added, if "note" it would only display the customer who has a note record added by this agent
  • detail_level: read group database or system database
  • pop_up_when_dial_in: if asterCRM pop up when there's incoming call
  • pop_up_when_dial_out: if asterCRM pop up when agent dial out
  • browser_maximize_when_pop_up: if browser will maximize when pop up
  • firstring : caller ring first or callee ring first
  • upload_file_path: the upload directory, such as "./upload/", it need a writable permission.

Image:System.JPG‎

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