System

From asterCRM, open source asterisk call center

• Eventtype：where astercrm get asterisk call events, set to curcdr when using astercc
• log_enabled：if enable astercrm log
• log_file_path：file path of the log file
• astercc_path：path of astercc daemon
• outcontext：when agent dial external number in asterCRM, which context in Asterisk it would use
• incontext：when agent dial internal number in asterCRM, which context in Asterisk it would use
• stop_work_verify：if need to enter accountcode/password of admin or groupadmin when agent stop work
• phone_number_length：asterCRM wouldnot pop-up unless the length of callerid is greater than this number
• trim_prefix：if asterCRM trim will remove prefix, use gamma to sperate,leave it blank if no prefix need to be removed
• allow_dropcall：if asterCRM will generate a .call file to originate a call, select 0 if your asterCRM is not on the same machine with Asterisk then asterCRM will originate a call via AMI
• allow_same_data: if allow same customer name
• portal_display_type: which information will be displayed in agent's inteface, if "customer", it would display all customer information the agent added, if "note" it would only display the customer who has a note record added by this agent
• detail_level: read group database or system database
• pop_up_when_dial_in: if asterCRM pop up when there's incoming call
• pop_up_when_dial_out: if asterCRM pop up when agent dial out
• browser_maximize_when_pop_up: if browser will maximize when pop up
• firstring : caller ring first or callee ring first
• upload_file_path: the upload directory, such as "./upload/", it need a writable permission.